I'm already stressed, don't make me impatient, too

I asked when I came in if I could leave on time today. They said yeah.
It's Time and I'm not going anywhere, so I call the salon to reschedule.
I sit in a call queue for half an hour and get disconnected when it's my turn.
I call back and discover yes I can have an appointment for Wednesday, but it's with a senior director and will be £61. Which would be great if I wasn't just getting a fucking maintenance trim.